SaaS Platform

Experience Engine is a web portal used to manage the content and features of the Monscierge platform. Content in the Experience Engine will update across numerous formats, including TV, mobile web, digital signage, mobile apps, and more.

In addition to UX and visual design, I built HTML/CSS prototypes for hand-off to engineering.

Experience Engine Sign On

Experience Engine Sign On

Part of onboarding process to cut cable.

Part of onboarding process to cut cable.

Upsell screen to add Guest Precheck functionality.

Upsell screen to add Guest Precheck functionality.

Apple TV UI top shelf management screen.

Apple TV UI top shelf management screen.

Apple TV device management.

Apple TV device management.

Request system task configuration.

Request system task configuration.

Viewing available already created task templates.

Viewing available already created task templates.

Creation of a new task template.

Creation of a new task template.

Configuring base options for the task system.

Configuring base options for the task system.

Viewing request/task management.

Viewing request/task management.

Viewing task checklist.

Viewing task checklist.

Recommendations system detail.

Recommendations system detail.

The platform is user-role-based, translating into slightly different experiences for different people. One of the key challenges I faced was keeping a consistent interface, fast and minimal interaction methodology, and ensuring the interface would work in the 89 supported languages.

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Hospitality TV App
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Media Manager